Needed my car serviced (DSG and Fuel Filter) and they were able to do it on the spot. The price for the service was competitive and they got me a Lyft home while I waited. Coffee and pastries in the waiting room were a nice treat. I'd definitely bring my car back.
FANTASTIC experience. My Jetta Hybrid broke in June shortly after I purchased it. Took it to a different dealership, was told it was the transmission, 2 months later it was replaced. One month goes by and my car stops in the middle of me driving on the road. Brought it in to Hallmark VW and they diagnosed the problem pretty quickly. They told me the previous dealership had messed up (in a nicer way without shading the other dealership). We both felt it was unfair that I would have to pay for the repair so they reached out to this other ...
Best experience I've ever had buying a used car. Travis was super genuine, personable, and a dream salesperson to work with. Totally comfortable attitude and no pressure sale. Great with communication and followup. Hallmark was my first and last top for purchasing a used car this time around! I found exactly what I was looking for. I also want to acknowledge Penny for her great customer service at the front desk. I highly recommend Hallmark Volkswagen!
Great experience working with Nikki & Thomas on purchasing our 2019 Honda CR-V. Thanks, guys!
Brenda Elliott (appointment coordinator) is AMAZING!! I was calling to ask about services, and she was extremely knowledgeable, helpful, compassionate, and genuinely friendly. You can sense her delightful vibe even though the phone, and her professionalism is second-to-none. Brenda seeks to make every interaction between customer and staff positive, and efficient. I'd also like to mention Jason in the parts department, who took the time to draw up a quote for me, and made the transaction quick and seamless when my husband came in to pick it up. Jason's attention to detail, double-checking to make sure information was correct, was ...
Hi Hallmark VolkswagenGreat staff-- in particular Shawn Galo-buying a car has been a very easy and pleasant experience Thank You
Some miscommunication but overall good service, adding another star based on my new car purchase with TJ and help from Jacob. I test drove about 6 cars before going to VW and trying their SUV. I loved it because it has great pick up. We had a little bit of back and forth but not like other dealers (Honda) that want to make it a marathon negotiation where you get beat down into accepting terms you don't like.