Excellent customer service and professionalism on the part of all team members. Very forthcoming with information, made my purchase experience straightforward and simple. Not pushy or condescending, all were very polite and friendly. Shawn found cars in my price range and had them available immediately with all of my preferred options and more. Will definitely be back in the future and would highly recommend.
I've only had my cars maintenanced at this location, I did not buy them from here; however, the service and parts departments have super nice staff. Things can get pricey pretty quick for the service. It's probably best to make an appointment, also, because, it can get really busy with walk-ins if you don't catch them at just the right time.
We drove 2hpurs from my home on a very nasty rainy late afternoon to meet with Robert Frank so we could see and drive a VW EOS Executive hardtop convertible. I found one I really loved the bright red with the cream color leather seats. However, it did not have a backup camera, which I have to have. So when I found a darker metallic like VW EOS Executive (top of the line of these cars. Anyway, I drove this car and really liked most of it. It handled well and was a one owner with low mileage and a full bumper to bumper factory warranty on it, red leather seats (don’t really like the red color). and a backup camera. Robert Frank, car salesman for VW, was really nice and answered all our questions in a professional way. So my experience with them is really good. I only have one complaint: we drove the car then told the salesman we want to buy the car and the complaint I have was that they were so slow and we didn’t get out of there until really late and then we still had another two hours of driving just to get back home. Maybe slow because they expect the customers to need financing when they buy a car, but we paid cash for the car so there were no reason I could see to cause them to be so late getting the paperwork to be done accept our money and letting us get out of that place But I can honestly say that they were very friendly and for the most part I consider them a 5.0 review but because of the super slow service I am rating them a 4.0
Dan hammrick was the guy I talked to. He was super cool. Bought a car and i love it!!!
Fast, kind, and fair.