Very stressful weekend trying to find key replacement from broken switch blade style key. Hallmark provided fast courteous service and promises to have my replacement within 2 days. Will update when key is provided.UPDATE: How awesome Hallmark VW is...I received my key replacement 24 hours later. Thanks so much.
Only been to the service area when I needed an oil change, wound up having to get a new oil pan but the staff was super helpful and explained everything. Made sure I was comfortable and even gave me a courtesy ride when we found out it was gonna take a few hours before my car was done. I dont trust any of the quick oil change places anymore, even if it costs a little more to get stuff done here, I know it's done right.
Service is very friendly, clean, quick. Customer service oriented. Can call or text and they respond ASAP. Have purchased only tires there- price was competitive and took only 45 min for all 4, with balancing, in a busy time (late afternoon). Amanda is great at reception desk in service. Highly recommended if you need service.
This place did what it said it was going to do. I told them what I wanted and what I wanted it for. I had a lease turn in over miles and needing some care, they took it off my hands, cut me a check for overage, and gave me a fair deal.
I bought my 2016 VW Jetta here and so far I am very pleased with the car. It has only been about two weeks but the car itself and the dealership were great compared to others I have shopped at. I dealt with Rudy for pretty much everything. I found the car online and used my own bank for financing. He offered in house but when I refused that was that. Not pushy at all. When communicating back and forth I texted mostly and all replies were done in less than five minutes. I believe some text were even after hours and on his off days. Nothing bad to say about the dealership or Rudy. I really like the car. It's the 1.8 Sport with manual transmission. First VW and if the car holds up like I hope and think it will I will be back for another. If your on the fence for a VW or the dealership at least stop in and check them out and test drive. Your spending good money on a vehicle so spend the time and at least check them out.
Very efficient in determining and repair my stated concerns regarding Console display.
I had the pleasure of working with Shawn Galo on the purchase of my GLI. He was professional, courteous, kept the process moving along and I left feeling fully informed and comfortable with my new car. The entire dealership has an aura of comfort and friendliness that you can feel from every member of the staff. Thanks Hallmark VW for a job well done