Great staff. Good selection. Did not buy from them, but will come back when time comes
I had Larry as a my salesman, and I thought he did a great job. He was honest, personable and helpful. I enjoyed him as a person and thought he did a great job!
Good dealership for sales. Service department is hit or miss. The service department quality obviously changes with the quality of the current service manager.
Glen and his crew did a great at making what would have been a bad customer experience right by stepping up and mitigating a disagreement between corporate VW and his dealership. Glen and his team have exemplified the what it means to make thing right.Travis Appling
I have purchased 3 vehicles at Hallmark in Madison, TN, both new and used. They have the most kind staff from detail employees to the sales floor and management. The sales manager, Jacob, was exceptional, very knowledgeable and always had every answer to my questions. The general manager, Glenn, is great guy. He always made me feel at home when I was at the dealership and would always make sure he spoke to me while I was there. He would do anything to make sure I was happy. The deals were always expedient all the way to the finance office. James, the finance manager does an amazing job, explains every detail and makes sure it is a relaxed environment. The salesmen are great and were never pushy. They did a great job at understanding my needs in a vehicle and they always pointed me in the right direction. I will be returning to hallmark VW for sure.